WE LOVE TO HEAR FORM YOU

Our team is available to help answer questions and offer styling advice,so if there’s anything you’d like to ask us,we’re right here and ready to help in every way we can. We’re available to support you via:

EMAIL: ipandoracharms@gmail.com

SERVICE TEL:  +8613966732545

We strive to answer your questions within 24 hours 

CUSTOMER SERVICE CHAT HOURS:

Monday - Friday,8 am - 18 pm EST Now available in English.

Company address: No. 659 Huangshan Road, Shushan District

Room 1802,Building 8,Xihuan Business Center,Hefei,Anhui Province,230031

PRE-SALE SERVICE:

Please email  ipandoracharms@gmail.com if you have any questions about our products before placing an order.

AFTER-SALE SERVICE:

If you recieve the product and you have some questions about the product，please email  ipandoracharms@gmail.com with the following information：

1,Order Number

2,Detail information of the questions or the suggestions.

Please kindly note: during peak seasons and promotional sales,our response time might take a little longer. Please use the same email address you used when placing your order when contacting us,and include your order number in your e-mail.